Privacy Policy
Last Updated: March 23, 2026
1. Introduction
Wet Touch Mobile Detailing ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identifiers: First name, last name, email address, and phone number.
- Vehicle Information: Vehicle type (car, SUV, truck, van, luxury vehicle, or other).
- Location Data: ZIP code to determine service availability and pricing.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Communication Records: Records of your communications with us, including phone calls, SMS messages, and emails.
3. Consent to Communications
By submitting your contact information through our website, you expressly consent to receive communications from Wet Touch Mobile Detailing, including but not limited to:
- Phone Calls: We may contact you via telephone to discuss your detailing needs, provide quotes, confirm appointments, or follow up on services.
- SMS/Text Messages: We may send you text messages regarding appointment confirmations, reminders, promotional offers, and other service-related information. Message frequency may vary. Message and data rates may apply.
- Emails: We may send you emails including service confirmations, quotes, promotional offers, newsletters, and other communications related to our services.
You certify that the phone number and contact information you provide is your own and that you are authorized to receive communications at those contact points.
Opt-Out Instructions: You may opt out of receiving SMS messages at any time by replying STOPto any text message you receive from us. You may opt out of email communications by clicking the "unsubscribe" link in any email. To opt out of phone calls, please contact us directly at (551) 232-0283.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process and respond to your quote requests
- To communicate with you about appointments, services, and promotions
- To send you service-related SMS messages, calls, and emails
- To improve our website and services
- To comply with legal obligations
- To detect and prevent fraud or other harmful activities
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services (e.g., SMS/messaging platforms, email service providers, payment processors).
- Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to withdraw consent to communications
- The right to object to certain uses of your information
To exercise any of these rights, please contact us at (551) 232-0283.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to this website. The "Last Updated" date at the top of this Privacy Policy will be revised to reflect the date of the most recent changes. Your continued use of the website and/or our services following the posting of any changes constitutes your acknowledgment and agreement to the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Phone: (551) 232-0283
- Instagram: @wet_touch_mobile_detailing_
